Comments on: Customer Governance without Customers http://blog.chearie.com/index.php/2006/11/customer-governance-without-customers/ Arun Chearie's Musings on Enterprise Customer Management Mon, 01 Feb 2010 06:59:06 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Arun Chearie http://blog.chearie.com/index.php/2006/11/customer-governance-without-customers/comment-page-1/#comment-14 Arun Chearie Wed, 29 Nov 2006 16:30:24 +0000 http://blog.transcentis.com/index.php/2006/11/22/customer-governance-without-customers/#comment-14 Your Highness (Hope this doesn't suck :-), Don't you think you should use e-mail for such a message? Its hardly a comment with any relevance to the post :-) Checked your post on afaq.com. All I would like to say is, lets refrain from following herd's mentality or, importantly avoid coming to a conclusion basis miniscule (invisible) sample size*. On a serious note, Unny. Don't you think its unfair to arrive at a conclusion basis one/two transaction/s? I can understand your plight, but cannot agree with your conclusion on state-of-affairs as they are highly exaggerated. This paragraph might be a bit off track, but do not lose your attention. I was talking to a retail analyst last night. As weird as it may sound, the increase in a certain product/service consumption was possible primarily because of private players in the market. And, there are statistics to prove the point. The survey says (with stats) the consumption of certain kind of services improved quality of life of various segments of consumers. Write back when free. Cheers! Arun PS: *I am a designated business consultant now :-) Your Highness (Hope this doesn’t suck :-) ,

Don’t you think you should use e-mail for such a message? Its hardly a comment with any relevance to the post :-)

Checked your post on afaq.com. All I would like to say is, lets refrain from following herd’s mentality or, importantly avoid coming to a conclusion basis miniscule (invisible) sample size*.

On a serious note, Unny. Don’t you think its unfair to arrive at a conclusion basis one/two transaction/s? I can understand your plight, but cannot agree with your conclusion on state-of-affairs as they are highly exaggerated.

This paragraph might be a bit off track, but do not lose your attention. I was talking to a retail analyst last night. As weird as it may sound, the increase in a certain product/service consumption was possible primarily because of private players in the market. And, there are statistics to prove the point.

The survey says (with stats) the consumption of certain kind of services improved quality of life of various segments of consumers.

Write back when free.

Cheers!
Arun

PS: *I am a designated business consultant now :-)

]]> By: Unny http://blog.chearie.com/index.php/2006/11/customer-governance-without-customers/comment-page-1/#comment-13 Unny Wed, 29 Nov 2006 12:54:31 +0000 http://blog.transcentis.com/index.php/2006/11/22/customer-governance-without-customers/#comment-13 Customer Service will suck. After Sales Service will suck. But can marketing & sales suck, that too when the prospective buyer is chasing the seller? Well, sometimes it does. And Unbelievably http://www.agencyfaqs.com/news/stories/2006/10/12/16167.html This article generated over 20 e-mail response to the author on the day it got published. And subsequently made the author richer by a couple of thousands. Incidentally, addressing readers as 'People', 'Folks' etc sucks even more !! Cheers Unny Customer Service will suck. After Sales Service will suck. But can marketing & sales suck, that too when the prospective buyer is chasing the seller? Well, sometimes it does. And Unbelievably

http://www.agencyfaqs.com/news/stories/2006/10/12/16167.html

This article generated over 20 e-mail response to the author on the day it got published. And subsequently made the author richer by a couple of thousands.

Incidentally, addressing readers as ‘People’, ‘Folks’ etc sucks even more !!

Cheers

Unny

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