http://blog.chearie.com/index.php/2007/03/please-wait-you-are-not-on-hold/ Arun Chearie's Musings on Enterprise Customer Management Mon, 01 Feb 2010 06:59:06 +0000 hourly 1 http://wordpress.org/?v=3.0 http://blog.chearie.com/index.php/2007/03/please-wait-you-are-not-on-hold/comment-page-1/#comment-24 Al Wed, 30 May 2007 00:57:12 +0000 http://blog.transcentis.com/index.php/2007/03/09/please-wait-you-are-not-on-hold/#comment-24 Reading this article makes me wonder as to why DHL , being the oldest multinational courier company in India lost out to the Fed Ex’s , UPS and First Flights. I remember that DHL / Air Freight combo ruled the market for a long time ,however they failed to capitalize that lead. Personally I don’t see any one other than Fed Ex being crowned the King of the Indian skies. I think they have done their home work well , they are flying their own wide bodied aircrafts twice a day into India. They worked with Blue Dart and used their facilities for a long time , till they got their act together and make used the network of Prakash Air Freight , instead of reinventing the wheel and subsequently acquiring Prakash . With FedEx I am sure that If I drop off my package at their location 200 yards from my office at 5.00 pm EST, my envelop to India would be on the flight leaving Memphis at 10.00 PM CST , and transfer at Paris ,France and scanned at Bombay early in the morning, the next day . Did I mention they have one of the best tracking mechanism in the world and is almost real time . Reading this article makes me wonder as to why DHL , being the oldest multinational courier company in India lost out to the Fed Ex’s , UPS and First Flights. I remember that DHL / Air Freight combo ruled the market for a long time ,however they failed to capitalize that lead. Personally I don’t see any one other than Fed Ex being crowned the King of the Indian skies. I think they have done their home work well , they are flying their own wide bodied aircrafts twice a day into India. They worked with Blue Dart and used their facilities for a long time , till they got their act together and make used the network of Prakash Air Freight , instead of reinventing the wheel and subsequently acquiring Prakash . With FedEx I am sure that If I drop off my package at their location 200 yards from my office at 5.00 pm EST, my envelop to India would be on the flight leaving Memphis at 10.00 PM CST , and transfer at Paris ,France and scanned at Bombay early in the morning, the next day . Did I mention they have one of the best tracking mechanism in the world and is almost real time .

]]> http://blog.chearie.com/index.php/2007/03/please-wait-you-are-not-on-hold/comment-page-1/#comment-23 Saurabh Fri, 25 May 2007 07:43:45 +0000 http://blog.transcentis.com/index.php/2007/03/09/please-wait-you-are-not-on-hold/#comment-23 Hi is there any place/ website where i can watch this advertisement. Hi is there any place/ website where i can watch this advertisement.

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